How It Works

You have an issue with a property (your home, a potential listing or an existing listing). The issue needs: help / attention / resolution.

The issue could be anything:
•  the physicals need help (usually deferred maintenance), or
•  the visual appearance has issues needing a tune-up, or
•  an inspection report must be understood/addressed, or
•  you could be helped with independent eyes, consulting advice or helpful hands on some issue.

Just open a “Ticket” with your issue on our web-based “Help Desk” and then we respond.

Our staff have over 50-years’ experience in real estate (realtor, salesperson, paralegal, title and closing) and over 20 years’ experience in residential and commercial maintenance, construction and landscape work.

Bring your issues to the Help Desk:

  • Take/attach cellphone photos as you create a ticket.
  • Your private dashboard displays all communication chains by property location with photos and files.

The Help Desk will respond with information, suggestions and alternatives.  Sometimes you can resolve the issue yourself.  Other times you may wish to order services.

Smart phone technology to evaluate, manage, and resolve issues.

If your issue could be helped, we may suggest our free “Property Issue Report.”  One of our Consultants would meet with you  at the property, do an inspection, and  identify the issues that should be addressed with estimated cost. The inspection time would be about an hour.

Our Property Issue Report is not a home inspection report. Home inspection reports are designed for purchasers. Our Property Issue Report is designed for sellers.

Our Property Issue Report has a focus to address issues which will (1) improve the sales price and (2) reduce the time-on-market.

Our Consultants have over 20-years’ experience in commercial and residential construction and renovation work. They are also independent contractors currently actively doing this kind of work. You will not get a sales pitch, and there is no obligation to contract with them.

To use our Help Desk, you must register.  We do not provide any registration information to third parties.

Once registered, you may enter Help Desk tickets and receive responses.

Please register now and open a Help Desk ticket to just say “Hi.”

Take a test drive!

You will see how easy our Help Desk can be. Click here.